Returns & Exchanges
We want you to love everything you bring into your kitchen, which is why we offer a 100-day trial period for all our cookware and dinnerware. If you are not completely satisfied, we provide free returns and easy exchanges to ensure your home feels just right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and shipping zip code to select the items you wish to send back or exchange.
- 2.Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email to ensure your return shipping is completely covered by us.
- 3.Pack Your Items
Securely place the items in their original packaging or a sturdy box, ensuring all components are included, and attach the prepaid label to the outside.
- 4.Drop Off and Refund
Leave your package at any authorized carrier location; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.
